This website, operated by Radioworld, is governed by the following terms and conditions. By making a purchase from our e-commerce store, you agree to abide by these terms. Our privacy policy and refund policy are also incorporated into these terms. We strive to ensure that the details displayed for each item are accurate, but we cannot guarantee that the images on your computer accurately represent the goods or services you are purchasing. There are several reasons why we may not be able to accept your order, including items being out of stock, payment authorization issues, pricing or product description errors, system or procurement failures, or failed customer validation checks. When you place an order, you will receive an email confirming the details, but this does not mean your order has been accepted. Your order will only be accepted once your goods have been dispatched. Delivery estimates are provided, but delays may occur due to circumstances beyond our control. If you wish to cancel an order, please contact us immediately. If the items have already been dispatched, you will need to return them at your own expense. Our refund policy applies if items have not been dispatched. Please note that personalized, perishable, or time-critical items may not be eligible for a full refund. Radioworld is not liable for any direct, special, indirect, or consequential damages resulting from the use of ordered items. You agree to indemnify us against any claims or liability arising from a breach of these terms and conditions. These terms and conditions are governed by the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales. They constitute the entire agreement between the parties and may be changed at any time. If any part of these terms is found to be unenforceable, the remaining terms will still apply. We are not responsible for delays or failures beyond our reasonable control.

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"International returns",

Return and Refund Policy

Last updated: April 01, 2022

Thank you for shopping at Radioworld.co.uk.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RADIOWORLD LTD, 42 Brook Lane, Great Wyrley, Walsall, West Midlands, WS6 6BQ.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Radioworld.co.uk, accessible from https://www.radioworld.co.uk/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights,

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for canceling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: sales@radioworld.co.uk, 

By phone number: +44 1922 414 796,

By mail: SHOP ADDRESS: RADIOWORLD 263 Walsall Rd, Great Wyrley, Walsall WS6 6DL,

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns,

In order for the Goods to be eligible for a return, please make sure that: The Goods were purchased in the last 14 days,

The Goods are in the original packaging,

The Goods were not used or damaged,

The following Goods cannot be returned: The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods,

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

SHOP ADDRESS: RADIOWORLD,

263 Walsall Rd, Great Wyrley, Walsall WS6 6DL,

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts,

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us,

If you have any questions about our Returns and Refunds Policy, please contact us: sales@radioworld.co.uk 

By phone number: +44 1922 414 796,

By mail: SHOP ADDRESS: RADIOWORLD 263 Walsall Rd, Great Wyrley, Walsall WS6 6DL.

Speedy Delivery

I needed a hustler mobile fold over lower mast section and was delivered next day thanks for the prompt delivery

Well packed next day delivery by UPS

Well packed next day delivery by UPS even in these difficult times.

Diamond stubby 2 mtrs and 70 cms antenna.

Good service and good advice on the chat line.

Excellent company to do business with

Excellent company to do business with, fast and efficient service. Thank you

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